Senior Training Coordinator

Sales & Marketing
Hà Nội
2025-03-31
Negotiation
Experienced
Application ends: 31 Tháng Ba, 2025

Job Description

1. Internal coordination
– Facilitate meetings with Academy and other external team to align strategies for all stakeholders
– Closely check-up and monitor students and tutor/mentor performance to ensure measurable outcomes
– Stay up-to-date with standardized testing schedules and registrations to advise relevant stakeholders and support students as required
– Organize and coordinate masterclasses led by internal experts or external industry leaders
– Facilitate interactive training sessions, workshops, and competitions….
– Follow training processes and ongoing improvement
– Plan and organize regular Roleplay schedules
2. Learning Management System
– Develop training materials, workshops, and e-learning modules tailored to Sales Academy goals.
– Leverage tools to design engaging and visually appealing online courses.
– Create short, impactful videos for microlearning purposes.
– Generate ideas for learning activities & materials
– Manage Learning Management System
3. Training Evaluation and Report
– Measure training effectiveness through feedback, assessments, and performance metrics
– Collaborate with MKL to identify skill gaps and training needs
– Share student/moderator’s feedback with wider team when applicable and proactively and preemptively align on action needed for issue resolution
– Conduct surveys, interviews, and analysis to gather insights
– Provide regular reports on learning outcomes


Requirements

– Good in English (verbal and writing)

– At least 2 years Experienced in LnD

– Good at Slides tools, instructional design (Canva…)

– Excellent communication, facilitation, and presentation skills.

– Familiarity with LMS and video editing software.

– Strong organizational skills to plan and execute large-scale learning events such as Masterclasses.

– A high appetite for personal development and hard work – the role will feature intense mentorship and collaboration, in a fast-paced and high-expectations environment


Benefits

Benefits: At SmartOSC, we offer the bests to your values
– Attractive salary package
– Salary review twice a year
– Flexible working hour (Monday to Friday, between 7:30am – 7:30pm on staff’s preference)
– Premium health care
– Free language and professional training packages
– Annual company trip inside or outside Vietnam
– Other fun activities: happy hour, quarterly team building, music & dancing club, English club, football club, yoga club, swimming club, charity activities, etc.
– Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.

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