Job Description
We are seeking a high-caliber Salesforce Consumer Goods Cloud Engineer to join our growing Digital Transformation practice. In this role, you will be the bridge between complex CPG (Consumer Packaged Goods) business requirements and technical execution. This is a client-facing consulting role requiring a rare blend of deep technical mastery and the ability to influence stakeholders in fluent English.
– Solution Design: Translate CPG business processes (Visit Planning, In-Store Surveys, Inventory Checks) into scalable CG Cloud technical architectures.
– Retail Execution: Configure and customize the Consumer Goods Cloud data model, including Retail Store, In-Store Location, Assessment Task, and Retail Visit KPIs.
– Technical Development: Build custom Lightning Web Components (LWC) and Apex triggers to enhance the standard CG Cloud mobile and desktop experiences.
– Integration: Design and maintain integrations between Salesforce and external ERP/Legacy systems (e.g., SAP, Oracle) for master data synchronization (Product, Account, Price Books).
– Mobile Optimization: Ensure the Salesforce Mobile App (and Offline Mobile App) is optimized for field reps, including offline data synchronization and planogram check automation.
– Client Collaboration: Act as a technical subject matter expert (SME) during discovery sessions with international clients, providing estimations and feasibility studies.
Requirements
Technical Skills & Qualifications
– Salesforce Expertise: Minimum 3–5 years of experience in Salesforce development (Apex, LWC, Flows).
– CG Cloud Specialized: Proven experience with Consumer Goods Cloud features such as Visit Management, Task Management, and Einstein Vision for retail.
– Data Modeling: Strong understanding of the CG Cloud Object Model and how it differs from standard Sales/Service Cloud.
– Integration: Proficient in REST/SOAP APIs and middleware tools (MuleSoft, Boomi, or Informatica).
– DevOps & Tools: Experience with CI/CD pipelines (GitHub Actions, Copado, or Salesforce DX) is essential for our outsourcing delivery model.
Certifications (Highly Desired):
– Salesforce Certified Consumer Goods Cloud Accredited Professional.
– Salesforce Certified Platform Developer I or II.
Consulting & Soft Skills
– English Fluency: Absolute professional fluency. You must be comfortable presenting to and challenging native English-speaking clients.
– Consultant Mindset: You don’t just “build what is asked”; you consult on “what is right.” You can balance client desires with platform best practices.
– Analytical Problem Solving: A track record of troubleshooting complex
Preferred Experience
– Experience with Trade Promotion Management (TPM) or Advanced Account Forecasting.
– Knowledge of Einstein Discovery or CRM Analytics for retail insights.
– Prior experience in the CPG, Retail, or Manufacturing industry.
Benefits
At SmartOSC, we offer the best to your values:
– Attractive salary package, salary review twice a year
– Flexible working hour (between 7:30am – 7:30pm on staff’s preference)
– Working in One of the largest Ecommerce Agencies in South East Asia – Professional English environment
– Onsite opportunity in Europe, Australia, US.
– Premium health care up to $3,000/year
– Free English, Japanese and and professional training packages
– Firm’s Certified Qualifications Sponsorship for career development
– Annual company trip inside or outside Vietnam
– Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.