General Affairs Manager

Backoffice
Hà Nội
2026-02-28
Negotiation
Manager
Application ends: 28 Tháng Hai, 2026

Job Description

1. Strategic Planning & Operations
– Design and manage General Affairs strategies and annual budget
– Continuously improve procedures, workflows, and documentation in the GA department
– Ensure all GA operations align with company policies and compliance requirements (e.g., ISO, legal)
2. Office & Facility Management
– Oversee asset management and procurement activities
– Ensure proper maintenance and upgrade of office equipment, workspace, and landscape
– Coordinate new office setup and relocation (local and global)
– Lead execution of internal events, company trips, and employee engagement programs
3. Global Mobility & Administrative Support
– Manage visa, passport, work permit applications for staff traveling/working overseas
– Liaise with government authorities and vendors to ensure timely execution of administrative procedures
– Supervise receptionist, housekeeping, and admin staff in daily office operations
– Coordinate with the Finance team for payment processing and cost control
4. People Management & Stakeholder Engagement
– Build, lead and coach a high-performing GA team (team size >15)
– Set clear KPIs and development paths for team members
– Partner with department heads (HODs) and internal stakeholders to align GA support with business needs
– Drive change management initiatives and foster a strong service-oriented mindset within the team


Requirements

– Bachelor’s degree in Administration, Human Resources, Economics, or related fields
– Minimum 5 years of experience in Administration/General Affairs, with at least 2 years in managerial roles
– Solid experience in vendor management, budgeting, procurement, and office operations
– Proven track record in managing visa/passport processes and dealing with authorities
– Strong interpersonal, negotiation, and communication skills
– Excellent at managing stakeholders and cross-functional teams
– Excellent organizational skills and ability to manage multiple priorities under pressure
– Fluent in English (spoken and written)
– Experience working in IT/tech companies is a plus
Preferred Competencies
– Change management & critical thinking
– Team leadership in medium-to-large sized organizations (~500 employees)
– Cultural awareness and fit in a diverse working environment
– Familiarity with ISO standards and internal audit processes
– Proficiency in tools/software for GA operations and reporting


Benefits

– Attractive salary package
– Salary reviews twice a year
– Flexible working hour (between 7:30am – 7:30pm on staff’s preference)
– Premium health care up to $3,000/year
– Working in One of the largest Ecommerce Agencies in South East Asia – Professional English environment
– Free English, Japanese and professional training packages
– Firm’s Certified Qualifications Sponsorship for career development
– Annual company trip inside or outside Vietnam
– Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
– Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc. 
Note: By submitting your resume for this position, you acknowledge that you consent to sharing your personal data with the company for storage and utilization purposes in accordance with legal regulations for recruitment.

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