Delivery Manager

As a Delivery Manager, you will be responsible for leading cross-functional teams and ensuring the successful delivery of digital transformation initiatives for large-scale enterprise clients. You will serve as a trusted partner to customers, fostering strong relationships and driving delivery excellence through effective collaboration, risk management, and continuous process improvement. This role offers the opportunity to work in a dynamic international environment and contribute to the growth of SmartOSC’s presence in Korea.

– Lead and inspire cross-functional teams, including project managers, developers, designers, and strategists, fostering a culture of collaboration and excellence.

– Mentor and develop team members to maximize their potential and performance.

– Build and maintain strong client relationships, ensuring satisfaction and alignment with their business objectives.

– Actively participate in client meetings to provide updates, insights, and recommendations.

– Continuously refine and implement delivery processes, tools, and methodologies to enhance productivity and quality.

– Drive innovation and best practices to maintain a competitive edge in the market.

– Bachelor’s degree in Computer Science, Software Engineering, or a related field.

– Minimum 10 years of experience in project management or delivery roles in IT/digital projects, with at least 5 years in a leadership position. Ability to manage teams on a day-to-day basis with a minimum of 50 people. 

– Ability to assess and manage risks at a project/organizational level.

– Strong understanding of project management principals. Familiarity with Agile and Scrum methodologies.

– Excellent written and verbal communication skills in English, with the ability to present complex ideas clearly to clients and stakeholders.

– Proven ability to manage and lead cross-functional teams. Experience in mentoring team members and fostering a culture of continuous improvement.

– Strong analytical and problem-solving skills. Ability to handle complex situations and make decisions under pressure.

– Experience in client-facing roles with a focus on delivering value and maintaining high client satisfaction.

– Demonstrated success in implementing process improvements and driving efficiency within delivery teams.

At SmartOSC, we offer the best to your values:

– Attractive salary package

– Performance review at least once a year

– Professional development assistance

– Working in one of the largest digital transformation agencies in Asia – A professional English environment

– Annual company trip inside or outside Vietnam

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