Customer Success Executive

Job Description

●      Supporting Account Manager(s) in many sales activities ●      Attending project meetings with clients, acting as the liaison between clients and project teams ●      Monitoring the progress of assigned projects and providing updates to relevant stakeholders ●      Participating in RFP, RFI, RFQ response process when required ●      Creating reports, invoices, contracts, and other documents for Account Management team ●      Planning meetings and organizing project logistics ●      Preparing presentation materials for internal and external meetings   Requirements Essential: ●      Lifelong learning attitude, hard-working and self-accountable ●      Proven ability to work under high pressure ●      Fluent in both spoken and written English (Advanced level) ●      Strong organizational and time management skills ●      Excellent communication and interpersonal abilities ●      Attention to detail and a commitment to delivering high-quality results   Desirable (Good to have): ●      A good understanding of any project management software/tools ●      Experience working in cross-culture, international environments ●       Bachelor’s degree or equivalent years of experience in a related position ●       Background in the IT industry is preferred Benefits ●      Attractive salary package ●      A very dynamic cross-cultural working environment in IT industry ●      Working directly or indirectly with colleagues and clients that are based in Australia ●      Ongoing professional development and training opportunities ●      Training on problem solving and critical thinking skills ●       Performance review twice a year ●       Premium health care