Senior/ Expert – Talent Management & Organizational Development

The Senior TM&OD Executive / Associate TMOD Expert is responsible for designing, implementing, and optimizing performance, competency, and talent assessment systems to ensure transparency, fairness, and alignment with organizational strategy.

This role serves as an internal expert in Performance Management, Talent Review, and Succession Planning. Beyond coordinating evaluation cycles, TMOD plays a key role in building and operating the organization’s “performance operating system.”

The position is responsible for translating strategic goals into measurable indicators (KRA/KPI), ensuring fairness in performance recognition, and creating motivation through strong alignment between performance results – potential – compensation.

• Design, implement, and continuously improve performance evaluation systems (KRA/KPI/SPA)

• Develop and standardize evaluation frameworks, rules, and governance models across levels (managers/employees), functions (Delivery, Business, Back Office), and markets (Vietnam & overseas)

• Collaborate with business units from Q1 to align business goals and targets with KRA/KPI planning

• Ensure the system is predictive and performance-driven rather than retrospective

• Organize and coordinate periodic performance review cycles

• Build performance dashboards, analyze data, and provide insights and actionable recommendations to the Board of Directors (BOD)

• Design and operate talent identification, development, and retention programs

• Manage talent assessment tools such as 9-Box Grid, potential assessment, and competency frameworks

• Conduct periodic talent reviews across departments

• Analyze talent data and propose development and retention strategies

• Develop and standardize promotion and appointment processes and policies

• Coordinate evaluation committees for senior-level promotions, ensuring transparency and professionalism

• Identify and maintain a list of critical roles

• Build and manage succession pipelines for key positions

• Collaborate with departments to develop succession development plans

• Coordinate and support development programs for successor pools

• Perform other tasks as assigned by the Line Manager

• Bachelor’s degree in Economics, Business Administration, Human Resources, or related fields

• Minimum 3–5 years of experience in Talent Management, Performance Management, or Organization Development

• Strong analytical and data visualization skills (Excel, Google Sheets, BI tools, PowerPoint, Canva)

• Strong communication and stakeholder management skills, especially with mid-level and senior management

• Good command of English (both written and spoken)

● Attractive salary package

● Salary review twice a year

● Flexible working hour

● Premium health care

● Working in One of the largest digital transformation agencies – A professional English environment

● Free English, Japanese, and professional training packages

● Firm’s Certified Qualifications Sponsorship for career development

● Annual company trip inside or outside Vietnam

● Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.

● Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.