Account Manager (Sydney – Australia)

Job Description

• Develop a trusted advisor relationship with the customer’s key stakeholders
• Recommend valuable services/solutions to meet/exceed the assigned sales targets
• Be the primary point of contact to onboard new clients after signing the contract
• Attend daily/weekly meetings with Delivery team to get equipped with the project’s
• current status
• Communicate clearly the progress to internal and external stakeholders
• Participate in RFP, RFI, RFQ, Tenders…
• Negotiate all contracts with the clients
• Manage customer data on the CRM system
• Prepare weekly and monthly reports.

Requirements

• Proven account management experience (03+ years) in IT service
• Track record in meeting sales targets
• A positive personality who enjoys their work challenges
• Strong and confident communication skills – Talking to clients on a phone, face to
• face and via video conferencing regularly to develop good working relationships, add
• value and identify opportunities
• Proven ability to build Champions and remain client’s satisfaction
• Proven ability to manage multiple accounts while paying strict attention to detail
• Excellent listening, negotiation, time management, and problem-solving skills
• Hard-working and self-accountable
• Positive attitude

• Experience working/living in cross-culture, international environments
• Digital Agency background