Job Description
1. Vendor Management & Commercial Coordination (Global)
– Source, evaluate, engage, and negotiate with vendors providing HR consulting, and ad-hoc services across Australia, Japan, Korea, Thailand, Singapore, and the UAE.
– Coordinate with relevant internal stakeholders to draft, review, and follow up on the execution of commercial contracts with vendors.
– Monitor vendor service quality, costs, and SLAs; act as the key point of contact to manage and resolve issues arising during cooperation.
2. C&B Operations & HR Procedures
– Draft and manage employment contracts;
– Execute end-to-end onboarding and offboardingprocesses in compliance with country-specific regulations.
– Collaborate with the HR Systems team to set up and maintain approval workflows for C&B-related processes.
– Ensure employee records and C&B operations comply with local labor laws and global company policies.
3. Payroll, Tax & Social Security
– Consolidate, track, and control global payroll, bonus, contract, and employee personal data.
– Perform payroll calculations directly or coordinate with payroll vendors to deliver salary, social security contributions, and personal income tax in compliance with local regulations and internal policies.
4. Benefits Development & Implementation
– Contribute to the design and continuous improvement of benefits policies aligned with local market practices and global strategy.
– Implement employee benefits programs (insurance, health checks, allowances, etc.) and ensure accurate application in accordance with approved policies, eligibility criteria, and budget.
– Monitor the effectiveness and market competitiveness of benefits offerings and proactively recommend adjustments when necessary.
5. Employee Support & C&B Advisory
– Receive and respond to employee inquiries related to contracts, payroll, tax, insurance, and C&B policies.
– Act as a liaison between employees, vendors, and internal HR teams to resolve cross-border C&B cases.
– Ensure a consistent, transparent employee experience across all markets.
Requirements
Experience
– 3+ years of experience in Compensation & Benefits, Payroll, or HR Operations within an organizational environment.
– Exposure to working with HR processes and supporting employee-related activities.
– Experience coordinating with internal teams or external service providers is an advantage.
Skills
– Ability to work professionally in English (IELTS 6.5+)
– Strong communication and coordination skills.
– Good organizational and prioritization abilities.
– High level of accuracy and attention to detail.
– Basic proficiency in office tools and HR systems.
Knowledge
Good understanding of
– HR administration and employee lifecycle processes.
– Payroll, benefits, and compensation concepts.
– Workplace regulations and compliance principles.
– HR policies and procedures.
Preferred
– Experience in a corporate or structured organizational environment.
– Exposure to regional or international workplaces.
– Educational background in Human Resources, Business, or related fields.
Benefits
At SmartOSC, we offer the best to your values:
– Attractive salary package: up to 35M gross
– Salary review twice a year
– Flexible working hour
– Premium health care
– Working in One of the largest digital transformation agencies – A professional English environment
– Free English, Japanese, and professional training packages
– Firm’s Certified Qualifications Sponsorship for career development
– Annual company trip inside or outside Vietnam
– Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
– Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.