Job Description
WHY WE NEED YOU:
We are looking for a CloudOps Lead to manage cloud operations, automate infrastructure processes, and ensure the reliability of Azure environments for enterprise clients. This role is hands-on, focusing on troubleshooting, monitoring, automation, and cloud service optimization to improve performance, security, and operational efficiency.
As a CloudOps Lead, you will work with delivery teams to maintain and enhance Azure-based cloud environments across multiple clients in the division
RESPONSIBILITY
– Manage and optimize Azure Function Apps, Logic Apps, and API Management (APIM) operations for high availability and performance.
– Troubleshoot cloud integration issues, including CosmosDB triggers, GraphQL APIs, and event-driven architectures.
– Automate infrastructure provisioning and deployments using CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins).
– Improve Azure monitoring, logging, and alerting, leveraging Log Analytics, Application Insights, and Event Hubs.
– Optimize cloud cost management and security policies, ensuring compliance with client and enterprise standards.
– Collaborate with onshore and offshore teams to manage incident response, escalations, and problem resolution.
Requirements
Experience & Skills
– 3+ years in CloudOps, DevOps, or Cloud Engineering.
– Good English communication.
– Strong experience in Azure services, including Function Apps, Logic Apps, APIM, CosmosDB, and Blob Storage.
– Hands-on expertise in Azure DevOps pipelines, automation scripting (PowerShell, Python, Bash), and infrastructure monitoring.
– Familiarity with Terraform, Bicep, or ARM templates for cloud provisioning and automation.
– Strong problem-solving skills in cloud performance optimization, error resolution, and infrastructure reliability.
Preferred Qualifications
– Experience managing multi-environment operations (Dev/Test/Prod) across distributed teams.
– Experience working in outsourcing models and collaborating with onshore/offshore delivery teams.
– Exposure to eCommerce or integration-heavy platforms is advantageous.
– Certifications in Azure Administrator / DevOps / Architect or equivalent.
Benefits
At SmartOSC, we offer the best to your values
– Attractive salary package
– Salary review twice a year
– Flexible working hour
– Premium health care
– Working in One of the largest digital transformation agencies – A professional English environment
– Free English, Japanese, and professional training packages
– Firm’s Certified Qualifications Sponsorship for career development
– Annual company trip inside or outside Vietnam
– Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club, charity activities, etc.
– Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc.
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