Job Description
● Manage the quality of overall deliverables throughout end-to-end sales process
● Collaborate with the Sales team to scope and define technical solutions in response to customer opportunities and requirements
● Participate in scope discovery meetings with prospects as requested
● Develop, design, document and deliver scope of works, hour/cost estimates, professional proposals that meets the customer's requirements
● Present value and technical knowledge when demonstrating ecommerce platforms
● Proactively build relationships with customers to become a trusted advisor
● Liaise and collaborate with the Delivery teams and act as a conduit to identifying the best-in-class solutions and ensure the successful delivery of those solutions
● Provide post-sales support to project managers in order to reduce costs and optimise profitability
● Take ownership and responsibility for customers’ risks and issues, when required
Requirements
Essential:
● Good in both spoken and written Japanese. Good in English communication is a plus point
● Strong technical knowledge on at least one ecommerce platform (Adobe commerce, Salesforce …)
● 5+ year experience in IT service presales experience and in customer-facing roles
● Full life cycle experience is application developments, with good experience and understanding of the application development processes
● Sound sales and organizational skills for better sales pitch and collaterals
● Excellent writing proposals spanning business and technology domains
● Ability to work independently and proactively
● High level of understanding of search, recommendation and analytics systems
Desirable (Good to have):
● Experience working/living in cross-culture, international environments
● Experience from international projects is a plus
● Bachelor’s degree or equivalent years of experience in related position
Benefits
What You Will Get?
● Work in an international environment with a Sales/Marketing team located in 7 countries
● Take part in SmartOSC rigorous Business Events calendar of over 10 events annually, including our internationally recognized flagship event Meet Magento Asia
● The deep insight of E-commerce and enterprise-level retailers in various countries: Japan, Singapore, Thailand, US, UK, Australia
At SmartOSC, we offer the bests to your values:
● Attractive salary package: 1300 – 1600 Man JPY/year (Base salary + Incentives + Bonuses)
● Performance review twice a year
● Flexible working hour (between 9:00am – 8:00pm on staff’s preference)
● Working in One of the largest Ecommerce Agencies in South East Asia– Professional English
environment
● Free English and professional training packages
● Annual company trip inside or outside Vietnam
● Other fun activities: happy hour, quarterly team building, football club, yoga club, swimming club,
charity activities, etc.
● Free entertainment parties: Birthday party, Anniversary party, Sum-up Party, Year-End Party, etc