AI Principal Consultant

IT
Japan
2025-06-01
Negotiation
Experienced
Application ends: 1 Tháng Sáu, 2025

Job Description

• Provide strategic consulting to retailers on optimizing supply chains, improving customer experience, and enhancing operational efficiency.
• Propose AI-powered solutions, including recommendation engines, dynamic pricing, and marketing automation, to reduce cart abandonment and increase sales.
• Analyze key performance indicators (KPIs) such as foot traffic, conversion rates, and average order value to support data-driven decisions.
• Guide e-commerce clients in segmentation strategies, UX improvements, and personalized marketing.
• Translate client business needs into effective technical solutions in collaboration with cross-functional teams.
• Partner with the sales team to craft tailored proposals, demos, and presentations that align with customer objectives.
• Lead client workshops and technical discussions, building trust through expertise and value-driven conversations.
• Work closely with data engineers, AI specialists, and product teams to ensure smooth delivery and alignment with customer expectations.
• Support post-sales solution implementation (if needed) to ensure success and satisfaction


Requirements

• Bachelor’s degree in Computer Science, Engineering, Data Science, or a related field.
• 5+ years of experience in presales engineering, consulting, or solution design—preferably in retail or e-commerce industries.
• Strong understanding of data and AI applications in retail and digital commerce.
• Native or business-level proficiency in Japanese; capable of communicating in English
• Strong understanding of software development processes, platform implementation, and digital ecosystems, particularly with e-commerce.
• Proven track record in client-facing roles with expertise in gathering and analyzing technical and business requirements.
• Demonstrated success in developing proposals, commercial and technical documentation, and solution recommendations that meet client needs with precision and value.
• Excellent communication skills, with a focus on empathy, cultural awareness, and the ability to build rapport across onshore and offshore teams.
• Skilled at logically breaking down complex problems into simpler components for estimation and planning.


Benefits

What You Will Get
• Work in an international environment with a Sales/Marketing team located in 7 countries
• Take part in SmartOSC rigorous Business Events calendar of over 10 events annually, including our internationally recognized flagship event Meet Magento Asia
• The deep insight of E-commerce, Digital Experience Platform and enterprise-level retailers in various countries: Japan, Singapore, Thailand, US, UK, Australia
At SmartOSC, we offer the best to your values
• Attractive salary package: up to $15,000,000 JPY per year.
• Performance review twice a year
• Annual salary package: up to JPY 15,000,000
• Flexible working hour (between 9:00am – 8:00pm on staff’s preference)
• Working in One of the largest Ecommerce Agencies in South East Asia
• Professional English environment
• Free English and professional training packages
• Annual company trip inside or outside Vietnam

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